The Lew Shop guarantees that your fine artwork is completed and is free from defect or damage. Each print has passed at least 3 levels of quality control. All artwork is packaged by professional art handlers and shipped via reputable freight carrier.
Never accept or open a shipment with obvious external damage to the package. Insist that the delivery person return it to Studio EL unopened and notify THE LEW SHOP IMMEDIATELY for a replacement.
If the product arrives damaged, immediately notify The Lew Shop. Orders will be replaced free of charge if evidence of incorrect or damaged product is presented within 10 days of receipt.
ALWAYS SAVE THE ORIGINAL PACKAGING.